Sorry this didn't help. Thanks for your feedback. Have you tried connecting another headphone on your PC to make sure that the port is working properly?
I have tried with the Motorola buds which are also Bluetooth and they work just fine, also i have my mouse using Bluetooth without issues.
No, in fact im not able to use it. Windows is recognizing the headphones but not displaying it as a sound deveice. Same result, im able to see the bluetooth device on the control devices but not able to reproduce any sound.
And if i check the connection from the headphones is like is not connected to the laptop. Details required : characters remaining Cancel Submit. You might also want to check on your play devices settings because Windows 7 will not show playback or recording devices by default because they are under the disabled devices.
You may also try to update a driver for hardware that isn't working properly by following the steps on this link. Details required : characters remaining Cancel Submit 29 people found this reply helpful. Let's try to clear out your Bluetooth and Bose drivers and reinstall those.
Here are the steps to do so:. Details required : characters remaining Cancel Submit 1 person found this reply helpful. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 7 Search Community member. Alejandro Allera. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. User Microsoft Agent.
Hello Alejandro, Let us isolate the issue by answering the following: Have you tried connecting another headphone on your PC to make sure that the port is working properly? Do you get any error message when using your headset? You may also try to perform the following troubleshooting steps below: Run the fix it for hardware devices and check if you will still encounter the same issue. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to A. User's post on August 6, Hi Jemille, see below my comments. Windows is recognizing the headphones but not displaying it as a sound deveice Run the fix it for hardware devices and check if you will still encounter the same issue.
In the firmware on the headphones II offer the way. Remove headphones immediately if you experience a warming sensation or loss of audio. This step can take up to 45 minutes and progress is indicated by the circle in the download icon. Bose Connect app will walk you can play music. The download icon will appear if an update is available. This step can play music, online, If you type. The Bose Connect app will check for updates upon opening and connecting to your headphones.
Unlock the full potential of your product. Headset works really good with iPhone, but not with PC. Find out the specs, features, price and where to buy now. This is not the most common issue with 35s, but I'm not the only one. I think he problem may be Realtek and some drivers being messed up. This video will walk you through unboxing the Bose QuietComfort 35 II wireless headphones, and setting it up with your mobile device. PriceSpy compares deals and offers from 16 shops, online and local.
The best price for your phone. QuietComfort 35 wireless headphones II offer the same unmatched combination of acclaimed noise reduction technology, wireless freedom, audio performance, dual-microphone system and 20 hours of battery life as QuietComfort 35 headphones. The update will begin automatically and start downloading to your device.
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